{"xsrfToken":"331bb32dd440606e9e9d6a225f623bacbfd7833d_lout","branding":{"id":"1","key":"ho","name":"OpensourceCM Help Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#627baa","headerLinkColor":"#ffffff","headerLinkHoverColor":"#829ccf","headerLinkHoverBGColor":"#829ccf","headerBadgeColor":"#829ccf"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"ho","projectId":10501,"serviceDeskId":1,"name":"OpensourceCM Help Desk","description":"<p>Welcome! You can raise an OpensourceCM request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10917,"iconUrl":"https://opensourceinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10917","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10900,"iconUrl":"https://opensourceinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10925,"iconUrl":"https://opensourceinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10925","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10910,"iconUrl":"https://opensourceinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10910","groups":[1],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10945,"iconUrl":"https://opensourceinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10945","groups":[1],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10932,"iconUrl":"https://opensourceinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10932","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10906,"iconUrl":"https://opensourceinc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10906","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,3,4,5,6,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"05829c0a-9dd1-3ffb-8e20-b887ff3137db","appLinkName":"System Confluence","appLinkUrl":"https://opensourceinc.atlassian.net/wiki","spaceKey":"HO","spaceName":"HELP OSCM","spaceUrl":"https://opensourceinc.atlassian.net/wiki/spaces/HO","isServer":false},"labels":[],"projectKey":"HELP","serviceDeskId":1,"kbLinkDomainURLs":["https://opensourceinc.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"2024 opensourceCM platform TEAM release....","userLanguageMessageWiki":"<p>opensourceCM SUPPORT @ 650-200-0506<br> <a href=\"https://www.opensourceinc.com/book-online\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.opensourceinc.com/book-online</a> to schedule a video screen share call...<br> **********************************************<br> Please put in a review if you wish... click here for Captera reviews. <a href=\"https://reviews.capterra.com/new/58992\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://reviews.capterra.com/new/58992</a><br> ******************************************</p>\n<p>Update User Interface and UI Improvement on Feature:</p>\n<ul>\n <li>Completed improvement on the Left Bank area</li>\n</ul>\n<ul>\n <li>Admin tab services UI updated</li>\n</ul>\n<ul>\n <li>Workflow System and Stages Reporting.</li>\n</ul>\n<ul>\n <li>Improvement on feature - Versions and EDIT in O365 Integration and UI.</li>\n</ul>\n<ul>\n <li>Improvement on feature - Document workflow status, workflow and action UI.</li>\n</ul>\n<ul>\n <li>New Print TermSheets directly for contract TAB.</li>\n <li>New HelloSign integration</li>\n <li>Improvement on contract tab functions and UI.</li>\n</ul>\n<p>We hope you will find the improved application useful, our support team will be available for you 24/7 for any questions or issues.</p>\n<p>If you wish to learn more about opensourceCM application please email helpdesk@opensourceinc.com or schedule a call here: <br> <a href=\"https://www.opensourceinc.com/book-online\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.opensourceinc.com/book-online</a></p>","defaultLanguageHeader":"2024 opensourceCM platform TEAM release....","defaultLanguageMessage":"opensourceCM SUPPORT @ 650-200-0506\nhttps://www.opensourceinc.com/book-online to schedule a video screen share call...\n**********************************************\nPlease put in a review if you wish... click here for Captera reviews. https://reviews.capterra.com/new/58992\n******************************************\n\n\nUpdate User Interface and UI Improvement on Feature:\n\n* Completed improvement on the Left Bank area\n\n* Admin tab services UI updated\n\n* Workflow System and Stages Reporting.\n\n* Improvement on feature - Versions and EDIT in O365 Integration and UI.\n\n* Improvement on feature - Document workflow status, workflow and action UI.\n\n* New Print TermSheets directly for contract TAB.\n* New HelloSign integration\n* Improvement on contract tab functions and UI.\n\nWe hope you will find the improved application useful, our support team will be available for you 24/7 for any questions or issues.\n\nIf you wish to learn more about opensourceCM application please email helpdesk@opensourceinc.com or schedule a call here: \nhttps://www.opensourceinc.com/book-online","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNWQ2NjY2YS1hNTE5LTQ0Y2MtYmEwNS00ZjMyNzdhZmFjYzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNTAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg3ODU2MDUsIm5iZiI6MTcyODc4NDQwNX0.YILATJQW2UdhhEyT3TIL9Z5KKRlanewRPZbZBgn59f4","targetCollection":"upload-project-10501","endpointUrl":"https://api.media.atlassian.com","clientId":"d5d6666a-a519-44cc-ba05-4f3277afacc7","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://opensourceinc.atlassian.net/wiki","kbLinkDomainURLs":["https://opensourceinc.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}